Privacy Policy

Purposes and legitimacy of the treatment

RES-NOVAE will process your personal data for the purposes indicated below:

  • To attend to requests for information and requests raised by the interested parties themselves through the channels and email provided on the website. This treatment is legitimized by the consent given by the interested party through its referral.
  • To arrange and schedule the requested yesISO demonstration, based on the consent you have given by submitting this form.
  • To allow the effective functioning of the website through the cookies installed, based on the legitimate interest of the company and the consent of the user shown with the acceptance of the same.

Users of our website are informed of the need to provide all mandatory data in order to fulfill the above purposes. These fields are identified by an asterisk (*).

Failure to provide such data may make it impossible for RES-NOVAE to fulfill these purposes.

Retention of data

The personal data provided by users will be kept for the time necessary to effectively fulfill the purposes stated above.

In particular, RES-NOVAE will retain the personal data submitted by users as long as necessary to address and manage the queries raised. Once the corresponding requests have been attended and managed, the personal data will be kept during the periods in which claims may arise and, subsequently, will be effectively deleted.

Likewise, customer data will be kept for the duration of the relationship and, upon its termination, for the legal periods foreseen in which liabilities may arise for the parties.

For more information about the terms of conservation of information related to navigation data and cookies, you can visit our Cookies Policy.

Recipients and international data transfers

RES-NOVAE will not communicate the personal data of users to third party companies, except in cases of legal obligation or with the consent of the person concerned in this regard. The above, without prejudice to the fact that the information collected by third party cookies may be subject to such operations as indicated in our Cookies Policy.

In the event that it is necessary to make an international transfer of data, RES-NOVAE undertakes to comply with the necessary technical and organizational measures, without prejudice to the obligations under current legislation on data protection.

Rights of the interested parties

At any time, users may exercise the following rights recognized by current data protection regulations:

  • Right of Access: allows the user to know what information is held, from where it has been obtained, to whom it has been provided and for what uses it has been processed.
  • Right of Rectification: allows the user to rectify any erroneous or outdated data.
  • Right of Deletion: allows the user to request that his or her data no longer be processed.
  • Right of Limitation: allows the user to restrict the processing of their data, but in such a way that they are kept for some later purpose (a legal claim, for example).
  • Right of Portability: allows the user to obtain a copy of their data in electronic form and, in certain circumstances, to request that it be communicated to another service provider.
  • Right of Opposition: allows the user to oppose RES-NOVAE´s legitimate interest in requesting the cessation of the processing of his or her data.
  • Right to Withdraw Consent, at any time, with respect to the processing of your personal data, without affecting the lawfulness of the same.

You may exercise these rights through the email address, indicating which right you wish to exercise and providing your ID card or document proving your identity.

Finally, we inform you that you may contact the Data Protection Delegate through the email address already indicated as well as file a complaint with the Spanish Data Protection Agency, through its website.

Security measures

RES-NOVAE has a firm commitment to the security of the data it processes and stores, so it has adopted the appropriate technical and organizational measures to ensure a level of security appropriate to the personal data it processes and has implemented other additional technical means and measures at its disposal to prevent the loss, alteration, treatment or unauthorized access to the data of its users.

Specifically, RES-NOVAE has certified and implemented an information management system under the ISO 27001 standard.

Date of update: May 2023.